Terms of Service

Last Updated: June 12, 2026

Please use the following content for the Terms of Service page on the NewterraUSA website.

1. Acceptance of These Terms

Welcome to New Terra USA, also referred to as NewterraUSA, “we,” “our,” or “us.” These Terms of Service govern your access to and use of our website, online forms, resources, communication channels, partner network, and related services.

By accessing our website, submitting a service request, applying to become a partner, subscribing to our newsletter, contacting our team, or otherwise using any part of our platform, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, please do not use our website or services.

These Terms apply to visitors, clients, prospective clients, partners, service providers, applicants, and any other person or entity using the NewterraUSA website or platform.

2. About NewterraUSA

NewterraUSA is an international connection and support platform designed to help clients find trusted service providers in the United States and Brazil. Our platform may assist users with service categories including, but not limited to, health services, legal consulting, immigration-related support, real estate consulting, travel and lifestyle services, insurance-related support, education and language services, translation support, maps, navigation, relocation support, and partner referrals.

NewterraUSA is not necessarily the direct provider of every service listed on the website. In many cases, we help review user requests and connect users with independent third-party professionals, companies, consultants, organizations, or partners who may be able to provide the requested support.

Our role may include receiving inquiries, reviewing submitted information, identifying potential service matches, referring users to partners, supporting communication, and following up to improve the overall user experience.

3. Eligibility to Use the Website

You may use our website only if you are legally able to enter into a binding agreement under applicable law. By using the website, you represent that the information you provide is accurate, complete, and submitted by you or with proper authorization.

If you use the website or submit information on behalf of another person, company, family member, client, or organization, you confirm that you have permission to do so and that the information provided is accurate to the best of your knowledge.

We reserve the right to refuse, limit, suspend, or terminate access to our website or services if we believe a user has violated these Terms, submitted misleading information, abused the platform, or used the website for unlawful purposes.

4. Service Requests and Referrals

When you submit a request through NewterraUSA, you may be asked to provide your name, contact information, location, type of service needed, preferred country or region, and other details relevant to your request.

After receiving your request, our team may review the details and attempt to connect you with one or more trusted service providers or partners. Any referral, match, introduction, or recommendation is provided for informational and connection purposes only.

Submitting a request does not guarantee that a provider will be available, that a service will be accepted, that a specific outcome will be achieved, or that any provider will agree to work with you. You are responsible for reviewing, selecting, hiring, communicating with, and entering into agreements with any third-party provider.

5. Third-Party Service Providers

Some services promoted or referenced on the NewterraUSA website may be performed by independent third-party providers. These providers are not employees, agents, representatives, or legal partners of NewterraUSA unless expressly stated in writing.

Third-party providers are solely responsible for their own licenses, qualifications, professional obligations, fees, contracts, advice, actions, omissions, scheduling, service quality, compliance, and results. NewterraUSA does not control and is not responsible for the conduct, performance, representations, pricing, contracts, or professional advice of third-party providers.

Before hiring or relying on any provider, you should independently verify the provider’s credentials, licensing, experience, reviews, pricing, insurance, terms, and ability to perform the requested service.

6. No Guarantee of Results

NewterraUSA works to connect users with relevant providers and helpful resources, but we do not guarantee any specific result, approval, legal outcome, immigration result, medical or wellness result, real estate transaction, investment return, travel outcome, educational acceptance, insurance coverage, financial benefit, or service completion.

Any timeline, estimate, recommendation, testimonial, description, or example shown on the website is provided for general informational purposes and should not be interpreted as a promise, warranty, or guarantee.

Your results may vary depending on your circumstances, the information you provide, third-party availability, applicable laws, market conditions, provider qualifications, and other factors beyond our control.

7. Partner Applications and Partner Network

NewterraUSA may allow businesses, consultants, professionals, agencies, or service providers to apply to become part of our partner network. Submitting an application does not guarantee acceptance, listing, promotion, referral volume, or any business opportunity.

Partners are responsible for providing accurate business information, maintaining proper licenses and insurance where required, complying with all applicable laws, protecting client information, and delivering services professionally and ethically.

NewterraUSA may approve, reject, suspend, remove, or stop referring clients to any partner at its discretion if we believe the partner does not meet our standards, violates applicable law, receives significant complaints, provides inaccurate information, or harms the reputation of the platform.

8. Fees, Payments, and Third-Party Charges

NewterraUSA may offer some services free of charge and may charge fees for certain services, partner programs, promotional opportunities, consulting support, lead-generation services, advertising placements, or other offerings. Any applicable fees will be communicated separately when relevant.

Third-party providers may charge their own fees for consultations, services, applications, professional work, travel, documentation, insurance, real estate services, legal services, health-related services, or other assistance. NewterraUSA is not responsible for fees charged by third-party providers unless expressly agreed in writing by NewterraUSA.

You are responsible for reviewing all pricing, payment terms, refund policies, cancellation policies, contracts, and service details before making any payment to a third-party provider.

9. User Responsibilities

You agree to use the website and platform only for lawful, honest, and appropriate purposes. You agree not to submit false, misleading, incomplete, fraudulent, offensive, confidential, unauthorized, or unlawful information.

You are responsible for the accuracy of all information you submit. Inaccurate or incomplete information may delay service matching, prevent providers from responding, or result in unsuitable referrals.

You agree to communicate respectfully with NewterraUSA staff, partners, service providers, and other users. We may refuse service or block access if a user engages in harassment, threats, abusive conduct, spam, fraud, or misuse of the platform.

10. Prohibited Uses

You may not use the website to violate any law, infringe any rights, submit fraudulent requests, impersonate another person, collect information from other users, interfere with website security, upload harmful code, attempt unauthorized access, scrape website content, damage the platform, or use the website for spam or abusive marketing.

You may not copy, reproduce, resell, exploit, or misuse NewterraUSA content, branding, forms, processes, partner information, client leads, or website materials without written permission.

Any unauthorized use of the website may result in removal, refusal of service, legal action, or reporting to appropriate authorities where applicable.

11. Website Content and Intellectual Property

All website content, including text, graphics, logos, layouts, design elements, service descriptions, icons, images, resources, branding, and other materials, is owned by or licensed to NewterraUSA unless otherwise stated.

You may view and use the website content for personal or internal business purposes related to evaluating or using NewterraUSA services. You may not copy, modify, distribute, sell, publish, or use our content for commercial purposes without written permission.

Nothing in these Terms grants you any ownership rights in the NewterraUSA name, brand, website, content, design, or intellectual property.

12. User Submissions and Communications

When you submit information through forms, email, phone, newsletter signup, partner application, or other communication channels, you grant NewterraUSA permission to use that information to respond to your request, review your needs, contact you, connect you with relevant providers, improve our services, and operate the platform.

You are responsible for ensuring that any information you submit does not violate the privacy, confidentiality, intellectual property, or legal rights of another person or organization.

We may contact you by email, phone, text message, WhatsApp, or other available communication methods when necessary to respond to your inquiry, provide updates, coordinate support, request additional details, or follow up on your experience.

13. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, share, store, and protect personal information. By using the website or submitting information to NewterraUSA, you also agree to the practices described in our Privacy Policy.

Because NewterraUSA connects users with providers in the United States and Brazil, information may be processed, reviewed, or shared across borders when necessary to respond to a request or coordinate a service connection.

14. External Links and Third-Party Websites

Our website may include links to third-party websites, resources, maps, partner pages, social media pages, payment platforms, scheduling tools, or other external websites. These links are provided for convenience only.

NewterraUSA does not control and is not responsible for third-party websites, their content, privacy practices, policies, security, pricing, availability, or services. Accessing third-party websites is at your own risk, and you should review their terms and privacy policies before using them.

15. Disclaimer of Warranties

The website and related services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, NewterraUSA disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of accuracy, reliability, availability, merchantability, fitness for a particular purpose, non-infringement, and uninterrupted service.

We do not guarantee that the website will always be available, secure, error-free, current, complete, or free from harmful components. We may update, pause, restrict, or discontinue parts of the website at any time without notice.

16. Limitation of Liability

To the fullest extent permitted by law, NewterraUSA and its owners, directors, officers, employees, contractors, affiliates, representatives, and partners will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages arising from or related to your use of the website, reliance on website information, referral to a third-party provider, interaction with a partner, service delay, service denial, data loss, lost profits, or other losses.

NewterraUSA is not responsible for the acts, omissions, advice, pricing, contracts, negligence, errors, delays, availability, or service quality of any third-party provider. Your agreement with any third-party provider is between you and that provider unless NewterraUSA is expressly named as a party in a written agreement.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

17. Indemnification

You agree to defend, indemnify, and hold harmless NewterraUSA and its owners, directors, officers, employees, contractors, affiliates, representatives, and partners from and against any claims, damages, losses, liabilities, costs, expenses, or demands, including reasonable attorney fees, arising from your use of the website, your submitted information, your violation of these Terms, your violation of law, your interaction with third-party providers, or your infringement of any rights of another person or entity.

18. Changes to These Terms

We may update or modify these Terms of Service from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the website after changes are posted means you accept the updated Terms.

We encourage users to review this page periodically to stay informed about the rules that apply to the website and services.

19. Governing Law

These Terms will be governed by the applicable laws of the United States and the state in which NewterraUSA is legally registered, without regard to conflict of law principles. The governing jurisdiction should be confirmed by NewterraUSA before final publication.

Any disputes related to these Terms, the website, or the services should first be addressed by contacting NewterraUSA directly so the parties can attempt to resolve the matter in good faith.

20. Contact Information

If you have any questions about these Terms of Service, please contact NewterraUSA using the information below:

Email: newterrausa@newterrausa.com

Support: support@newterrausa.com

Commercial Inquiries: commercial@newterrausa.com

Phone: +1 (773) 999-0556

Business Hours: Monday to Friday, 9:00 AM to 6:00 PM EST